Box Office Clerk

Mercer University; Macon (GA); On-site; USD 11,000 - 16,000; Part time

Job summary

Mercer University is seeking a Box Office Clerk for The Grand Opera House in Macon, GA. The role involves answering calls and handling ticket sales, with training provided for ticketing software and duties such as mailings and filing. Transportation to the venue is required and customer service is essential.

Shifts run 12p–4p on Tue/Thu and 12p–6p on Friday, with additional events as needed, including athletic events. Candidates should have basic computer skills and strong teamwork abilities.

Qualifications

• Must have transportation to The Grand Opera House on Mulberry Street.
• Excellent customer service and communication skills.
• Experience with computers and basic ticketing software.
• Commitment to punctuality and reliability.

Responsibilities

• Answer telephone calls and conduct ticket sales.
• Receive training in ticketing software and stay informed on shows.
• Assist with mailings, filing and related tasks.
• Work events as needed, including shows and athletics.
• Maintain box office hours as scheduled (12p-4p TR, 12p-6p F).

Skills

Customer service

Leadership

Communication

Teamwork

Ticketing software

Computers

Tools

Ticketing software

Computers

Job description

Job Family: Student Regular Wage, Student Work Study

Department: Grand Opera House

Supervisor: Chas Pridgen

Job Title: Box Office Clerk

Job Description:

• Main responsibilities include answering telephone calls and conducting ticket sales for The Grand Opera House and Mercer Ticket Sales.
• Students will receive training in ticketing software and are expected to stay informed of upcoming shows and events.
• Additional responsibilities may include working on mailings, filing, and completing other tasks as assigned.
• The main box office is at The Grand Opera House on Mulberry Street, which is off campus. Applicant must have transportation.
• Shows and athletic events will be worked as needed.
• Box office hours during the school year are 12p-4p TR, 12p-6p F.
• The ideal candidate for this position is someone who is committed to customer service and has great leadership skills.
• The ability to work well with others is necessary, and applicants must have some experience with computers.
• Good communication skills and a mode of self transportation are necessary.
• Pay Rate: $10.00/hour
• Scheduled Hours: 5
• Start Date: 10/30/2026
• End Date: 05/8/2027

Mercer Student Employment – About Us

• Student employees are vital to the success of Mercer University.
• At Mercer, we are dedicated to helping students find meaningful on-campus jobs and ensuring that students maximize the value of their employment experiences.
• We believe that having an on-campus job helps students become more involved with the Mercer University community, provides valuable work experience, helps build transferable skills, and habits that will benefit future career options.
• Moreover, on-campus jobs provide financial rewards.

Important Note: In adherence to the Immigration Control Act of 1986, all student employees must complete an Employment Eligibility Verification Form (I-9) and present documentation verifying citizenship or permanent residency. You will not be allowed to begin work until the I-9 form has been completed and properly certified. The required documents include either a valid US Passport, certificate of US citizenship, alien registration card with photograph OR two of the following documents: a state driver's license, validated student ID card, original social security card, birth certificate.