Box Office & Class Registration Systems Lead

International Association of Venue Managers; Mesa (AZ); On-site; USD 45,000 - 65,000; Full time

Job summary

Mesa Arts Center seeks a Box Office/Registration Supervisor to oversee ticket operations and class registrations, including system configuration, data reporting, and staff training.

The role requires experience with ticketing systems and the ability to manage sales channels, memberships, and events while providing on-duty support and adapting to irregular hours, including evenings and weekends.

Qualifications

• Bachelor’s degree in Business, Accounting, Computer Science, or related field required.
• 3–5 years experience in box office supervision with at least 3 years’ experience in technical aspects of systems enhancements and support.
• 1–3 years computer systems experience required.

Responsibilities

• Plan, organize, and supervise professional sales, accounting, customer service, and ticket operations.
• Configure and maintain event/season information in the Mesa Arts Center ticketing system.
• Train staff and manage data extracts, reports, and budgets for box office operations.

Skills

Box office supervision

Technical support

Data reporting

Education

Bachelor's degree in Business, Accounting, Computer Science, or related field

Tools

Ticketing system

Email blast client

Database management

Job description

Mesa Arts Center seeks a Box Office/Registration Supervisor to oversee ticket operations and class registrations, including system configuration, data reporting, and staff training.

The role requires experience with ticketing systems and the ability to manage sales channels, memberships, and events while providing on-duty support and adapting to irregular hours, including evenings and weekends.