Ticket Operations & Fulfillment Coordinator (In-Office)

TicketManager; Mesa (AZ); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Unlimited PTO

Quarterly live event credits

In-office culture

Job summary

TicketManager is seeking a Coordinator, Ticket Operations and Fulfillment to support customers with accurate, scalable ticket setup and fulfillment. You will own end-to-end configuration, maintenance and QA of ticket inventory, ensuring compliance and timely delivery across digital and physical stock, working in-office in Mesa, Arizona.

The role requires a Bachelor's degree and 1+ year of related experience; familiarity with Outlook and Excel is a plus, and a collaborative, process-driven

Qualifications

• Bachelor’s degree required.
• Minimum 1 year of related experience.
• Experience in box office or ticketing is a plus.
• Strong communication and attention to detail.
• Proficient with Outlook and Excel.

Responsibilities

• Execute accurate ticket setup and fulfillment to support customer needs.
• Respond to ticket-relates fulfillment inquiries while meeting service-level expectations.
• Build and maintain ticket inventory for events, packages, and large-scale builds.
• Ensure ticket data accuracy, compliance, and quality prior to delivery.
• Handle the distribution of physical and electronic ticket orders, ensuring accuracy and timely delivery.
• Partner with internal teams to support new account setups and high-volume ticket projects.
• Collaborate across teams to support efficient fulfillment operations and continuous improvement.
• Maintain organized fulfillment processes and documentation.

Skills

Communication skills

Attention to detail

Multitasking

Project management

Outlook proficiency

Excel proficiency

Team collaboration

Education

Bachelor’s Degree

Tools

Outlook

Excel

Job description

TicketManager is seeking a Coordinator, Ticket Operations and Fulfillment to support customers with accurate, scalable ticket setup and fulfillment. You will own end-to-end configuration, maintenance and QA of ticket inventory, ensuring compliance and timely delivery across digital and physical stock, working in-office in Mesa, Arizona.

The role requires a Bachelor's degree and 1+ year of related experience; familiarity with Outlook and Excel is a plus, and a collaborative, process-driven