Box Office & Registration Systems Lead

City of Mesa; Mesa (AZ); On-site; USD 52,000 - 70,000; Full time

Job summary

City of Mesa's Mesa Arts Center seeks a Box Office/Registration Supervisor to lead ticket operations and class registration, oversee the computer ticket system, and ensure accurate sales reporting.

The role requires 3–5 years in box office supervision and experience with technical aspects of systems enhancements, security, and training staff. Evening/weekend hours apply; FLSA exempt—administrative; a Bachelor's degree is required.

Qualifications

• Bachelor's degree in Business, Accounting, Computer Science, or related field required.
• 3–5 years of box office supervision experience with at least 3 years in technical aspects of systems enhancements and support.

Responsibilities

• Plan, organize and supervise professional sales, accounting, customer service for ticket operations and class registration.
• Manage the computer ticket system and configure event/season information in the Mesa Arts Center.
• Develop hardware/software setup, network configuration, and security for ticket scanning devices.
• Train staff and oversee data extracts, reports, and daily box office settlements.

Skills

Box office supervision

Customer service

Data reporting

Technical systems support

Education

Bachelor's degree in Business, Accounting, Computer Science, or related field

Job description

City of Mesa's Mesa Arts Center seeks a Box Office/Registration Supervisor to lead ticket operations and class registration, oversee the computer ticket system, and ensure accurate sales reporting.

The role requires 3–5 years in box office supervision and experience with technical aspects of systems enhancements, security, and training staff. Evening/weekend hours apply; FLSA exempt—administrative; a Bachelor's degree is required.