Bowling & Events Lead - Guest Experience & Growth

Round1 Entertainment Inc; Lancaster (Lancaster County); On-site; USD 30,000 - 46,000; Full time

Benefits offered by this job

PTO

Health insurance

Medical

Dental

Vision

401(K) with company match

Job summary

Round1 Entertainment Inc. is seeking a Bowling Supervisor to oversee the Bowling and Events Department, ensuring daily operations meet marketing and sales goals.

The role requires strong customer service, staff coaching, and adherence to policies, including age restrictions. Ideal candidates have 2-3 years of hospitality management experience, a High School Diploma or GED, and must be available nights and weekends.

Qualifications

• 2-3 years hospitality management experience preferred.
• HS diploma or GED required.
• Open availability, especially nights and weekends, is required.

Responsibilities

• Provide superior customer service and be highly visible to customers.
• Coach and develop staff for Bowling and Events Department.
• Manage sales and profit projections and support promotions.
• Audit refunds/credits, cash drawers, and daily sales reports; track events.

Skills

Customer service

Team management

Sales

Auditing

Operations

Education

High School Diploma or GED

Job description

Round1 Entertainment Inc. is seeking a Bowling Supervisor to oversee the Bowling and Events Department, ensuring daily operations meet marketing and sales goals.

The role requires strong customer service, staff coaching, and adherence to policies, including age restrictions. Ideal candidates have 2-3 years of hospitality management experience, a High School Diploma or GED, and must be available nights and weekends.