Bowling & Events Supervisor — Guest Experience Leader

Round One Entertainment Inc.; Lancaster (Lancaster County); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company matching

Job summary

Round One Entertainment Inc. is hiring a Bowling Supervisor to help lead our new family entertainment facility in Ventura.

You’ll oversee the Bowling and Events Department, ensuring service excellence, safety, and strong daily operations while driving sales and promotions. The ideal candidate has 2–3 years of hospitality management experience, open availability (nights/weekends), and the ability to supervise alcohol service to customers aged 21+.

Qualifications

• 2-3 years hospitality management experience, preferably in the entertainment / retail / hospitality industries.
• Open availability, especially nights and weekends, is required.
• All of management will handle and serve alcohol - as such, you must be at least 21 years or older.

Responsibilities

• Customer Service: Provide superior customer service and satisfaction by being constantly visible and readily accessible to our customers.
• Team Management: Coaches, and develops effective staff for the Bowling and Events Department.
• Sales: Responsible for the sales and profit projections of the bowling and events department.
• Auditing / Compliance: Audits refund and/or credits against itemized sales from the previous day; and cash drawers and transactions.
• Operations / Facility Management: Ensures facility is clean, well-maintained and compliant with safety regulations.

Skills

Hospitality management experience

Education

High School Diploma or GED

Job description

Round One Entertainment Inc. is hiring a Bowling Supervisor to help lead our new family entertainment facility in Ventura.

You’ll oversee the Bowling and Events Department, ensuring service excellence, safety, and strong daily operations while driving sales and promotions. The ideal candidate has 2–3 years of hospitality management experience, open availability (nights/weekends), and the ability to supervise alcohol service to customers aged 21+.