Guest Experience Lead: Bowling & Events

Round1 Entertainment Inc; Edison (NJ); On-site; USD 17,000 - 22,000; Part time

Job summary

Round1 Entertainment Inc. in Edison, NJ seeks a customer-service driven team member to support the Bowling Department and ensure a fun guest experience. Responsibilities include operating the POS, assisting with lanes and equipment, and participating in events.

The role requires friendly, outgoing communication, open availability (nights/weekends), and a high school diploma or GED. Training covers safety, maintenance, and guest services in a busy entertainment environment.

Qualifications

• Must have a high school diploma or GED.
• 1-2 years experience in hospitality or retail preferred.
• Open availability, especially nights and weekends.

Responsibilities

• Operates POS system to collect payments and allocate bowling lanes, lend out facility/equipment.
• Promotes and conducts marketing events under Bowling Management guidance.
• Resets and cleans the facility after customers finish (lanes, rooms, tables).
• Performs lane maintenance and repairs on bowling equipment.
• Opening/closing procedures and cash handling.

Skills

Customer service

Friendly demeanor

Team player

Education

High School diploma or GED

Job description

Round1 Entertainment Inc. in Edison, NJ seeks a customer-service driven team member to support the Bowling Department and ensure a fun guest experience. Responsibilities include operating the POS, assisting with lanes and equipment, and participating in events.

The role requires friendly, outgoing communication, open availability (nights/weekends), and a high school diploma or GED. Training covers safety, maintenance, and guest services in a busy entertainment environment.