Bowling & Events Specialist — Guest Experience

Round1 Entertainment Inc; Lake Angelus (MI); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Arcade & bowling play time

Discount on food items

Complimentary beverage per shift

Early access to events

Staff events

Job summary

Round1 Entertainment Inc. is seeking a friendly, outgoing team member to provide exceptional customer service in a bowling/arcade environment. You will support operations in the Bowling Department, handle sales, reservations, and inquiries, and contribute to a fun, high-energy venue.

The role requires a high school diploma (or GED) with hospitality/retail experience preferred, and open availability including nights and weekends. Alcohol-handling staff must be 21+. Competitive shift perks apply.

Qualifications

• High school diploma or GED required.
• Prefer 1–2 years in hospitality or retail environment.

Responsibilities

• Operates POS system to collect payments and allocate bowling lanes and equipment.
• Promotes and conducts marketing events under Bowling Management direction.
• Resets and cleans facility and equipment after customers’ use.
• Performs opening and closing procedures and handles cash tills.

Skills

Customer service

POS system operation

Marketing events

Team communication

Education

High school diploma or GED

Tools

Lifesize products

Job description

Round1 Entertainment Inc. is seeking a friendly, outgoing team member to provide exceptional customer service in a bowling/arcade environment. You will support operations in the Bowling Department, handle sales, reservations, and inquiries, and contribute to a fun, high-energy venue.

The role requires a high school diploma (or GED) with hospitality/retail experience preferred, and open availability including nights and weekends. Alcohol-handling staff must be 21+. Competitive shift perks apply.