Bowling & Events Guest Experience Specialist

Round1 Entertainment Inc; Philadelphia (Philadelphia County); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Bowling privileges: 50% discount on食品?

1 complimentary beverage per shift

Job summary

Round1 Entertainment Inc. is seeking a friendly, outgoing team member to support the Bowling Department operations in a lively entertainment venue. The role focuses on delivering exceptional customer service, handling POS transactions, and assisting with party bookings and events.

Applicants should have a High School Diploma or GED, with preferred 1–2 years in hospitality or retail. Open availability, especially nights and weekends, is preferred.

Qualifications

• Must have a High School Diploma or GED.
• 1–2 years experience in hospitality or retail preferred.

Responsibilities

• Operates POS system to collect payments and allocate lanes and equipment.
• Promotes and conducts marketing events under Bowling Management.
• Resets and cleans facility after customers use it, including lanes and bowling equipment.
• Monitors lane maintenance and repairs for bowling lanes and pinsetters.
• Operates opening/closing procedures and cash tills.
• Provides customers with bowling tips and assists with party reservations.

Skills

Customer service

POS systems

Sales

Education

High School Diploma or GED

Job description

Round1 Entertainment Inc. is seeking a friendly, outgoing team member to support the Bowling Department operations in a lively entertainment venue. The role focuses on delivering exceptional customer service, handling POS transactions, and assisting with party bookings and events.

Applicants should have a High School Diploma or GED, with preferred 1–2 years in hospitality or retail. Open availability, especially nights and weekends, is preferred.