Boutique Studio Lead - Guest Experience & Sales

JETSET Pilates; Philadelphia (Philadelphia County); On-site; USD 30,000 - 40,000; Part time

Job summary

A boutique fitness studio in Philadelphia seeks a dynamic Studio Lead to enhance client experience and support staff. Responsibilities include delivering exceptional customer service, managing client check-ins, selling memberships, and maintaining a clean environment. The ideal candidate has strong communication skills and retail sales experience. Flexible hours are required, including mornings, evenings, and weekends.

Qualifications

• Exceptional customer service skills are essential for building client rapport.
• Strong communication abilities for interacting with clients and staff.
• Sales experience, especially in a retail or fitness environment, is preferred.

Responsibilities

• Assist in delivering a boutique fitness experience to every client.
• Provide high-level customer service to clients upon arrival and departure.
• Sell memberships and class packages through various sales channels.

Skills

Customer service

Communication

Sales skills

Tools

Client Relationship Manager (CRM) system (AXLE)

Job description

A boutique fitness studio in Philadelphia seeks a dynamic Studio Lead to enhance client experience and support staff. Responsibilities include delivering exceptional customer service, managing client check-ins, selling memberships, and maintaining a clean environment. The ideal candidate has strong communication skills and retail sales experience. Flexible hours are required, including mornings, evenings, and weekends.