Boutique Studio Lead: Guest Experience & Sales

JETSET Pilates; Wayne (NJ); On-site; USD 30,000 - 40,000; Full time

Job summary

A dynamic fitness studio in Wayne, NJ, is seeking a motivated Studio Lead who excels in customer service and sales. The role involves providing excellent client experiences, managing sales of memberships and class packages, and maintaining a clean and welcoming environment. Studio Leads will assist clients upon arrival, address inquiries, and support the studio's operations. This position requires flexibility with morning, evening, and weekend shifts, as well as strong interpersonal and organizational skills.

Qualifications

• Strong customer service skills to provide the best experience.
• Ability to sell memberships and packages effectively.
• Excellent communication skills for client interactions.

Responsibilities

• Assist in delivering a boutique fitness experience for every client.
• Provide professional check-in and check-out services.
• Sell memberships and class packages in-person and online.
• Maintain a clean and organized studio environment.

Skills

Customer service excellence

Sales skills

Communication skills

Organizational skills

Tools

Client Relationship Manager (CRM) system (AXLE)

Job description

A dynamic fitness studio in Wayne, NJ, is seeking a motivated Studio Lead who excels in customer service and sales. The role involves providing excellent client experiences, managing sales of memberships and class packages, and maintaining a clean and welcoming environment. Studio Leads will assist clients upon arrival, address inquiries, and support the studio's operations. This position requires flexibility with morning, evening, and weekend shifts, as well as strong interpersonal and organizational skills.