Boutique Studio Lead: Guest Experience & Sales

JETSET Pilates; Florham Park (NJ); On-site; USD 32,000 - 45,000; Full time

Job summary

A fitness studio is seeking Studio Leads to enhance the customer experience by providing excellent service and support to clients and staff. Responsibilities include greeting clients, managing phone calls and emails, processing sales, and maintaining cleanliness. Ideal candidates should have strong communication abilities, a sales background, and a commitment to customer satisfaction. This role may require working varied shifts, including mornings, evenings, and weekends.

Qualifications

• Ability to provide exceptional customer service to clients.
• Experience in sales and member recruitment.
• Effective communication skills in-person and over the phone.

Responsibilities

• Assist clients and instructors while creating a welcoming environment.
• Answer phones, respond to emails, and handle sales.
• Maintain cleanliness and organization of the studio.

Skills

Customer service

Sales ability

Communication skills

Job description

A fitness studio is seeking Studio Leads to enhance the customer experience by providing excellent service and support to clients and staff. Responsibilities include greeting clients, managing phone calls and emails, processing sales, and maintaining cleanliness. Ideal candidates should have strong communication abilities, a sales background, and a commitment to customer satisfaction. This role may require working varied shifts, including mornings, evenings, and weekends.