Boutique Studio Lead: Guest Experience & Sales

JETSET Pilates; St. Louis (MO); On-site; USD 20,664 - 27,552; Full time

Job summary

A premier fitness studio in St. Louis is seeking a dynamic Studio Lead to assist clients and instructors while ensuring exceptional service. Responsibilities include managing client inquiries, processing sales, and maintaining a welcoming environment. Applicants should possess strong communication skills and a commitment to providing the ultimate boutique fitness experience. Flexible availability for morning, evening, and weekend shifts is required.

Qualifications

• Experience in customer service or a retail environment.
• Ability to work flexible hours, including mornings, evenings, and weekends.
• Strong communication skills to assist clients effectively.

Responsibilities

• Assist clients and instructors for optimal service delivery.
• Manage phones, emails, and client inquiries.
• Process sales and maintain studio cleanliness.

Skills

Customer service

Communication

Organizational skills

Tools

Client Relationship Manager (CRM) system (AXLE)

Job description

A premier fitness studio in St. Louis is seeking a dynamic Studio Lead to assist clients and instructors while ensuring exceptional service. Responsibilities include managing client inquiries, processing sales, and maintaining a welcoming environment. Applicants should possess strong communication skills and a commitment to providing the ultimate boutique fitness experience. Flexible availability for morning, evening, and weekend shifts is required.