Boutique Sales Supervisor: Lead & Elevate Service

Schiaparelli; Costa Mesa (CA); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical coverage (UnitedHealthcare)

Paid time off

Employee discount

Job summary

Schiaparelli in Costa Mesa, CA is seeking a Sales Supervisor to lead the boutique sales team, drive sales performance, and uphold brand standards. This on-site role emphasizes coaching, customer support, and operational oversight.

The position supports a dynamic environment with a focus on clienteling, training, and ensuring exceptional service at the point of sale. Start date is December 1, 2026, with competitive hourly wages and benefits.

Qualifications

• 3+ years of retail sales experience, with supervisory or leadership experience preferred.
• Proven ability to achieve sales goals and drive team performance.
• Strong interpersonal, customer service, and communication skills.

Responsibilities

• Lead by example in delivering exceptional customer service and building client relationships.
• Motivate the sales team to achieve boutique sales goals.
• Assist clients with product selection and styling recommendations.
• Foster client loyalty through personalized service and follow-up.
• Support recruitment, training, onboarding, and development of sales associates.
• Provide ongoing coaching and performance feedback.
• Maintain a positive, collaborative work environment.
• Assist with opening and closing procedures.
• Support inventory management, cash handling, and POS transactions.
• Keep the sales floor clean, organized, and visually appealing.

Skills

Retail sales

Supervisory experience

Customer service

Communication skills

Job description

Schiaparelli in Costa Mesa, CA is seeking a Sales Supervisor to lead the boutique sales team, drive sales performance, and uphold brand standards. This on-site role emphasizes coaching, customer support, and operational oversight.

The position supports a dynamic environment with a focus on clienteling, training, and ensuring exceptional service at the point of sale. Start date is December 1, 2026, with competitive hourly wages and benefits.