Sales Supervisor

Schiaparelli; Costa Mesa (CA); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical coverage (UnitedHealthcare)

Paid time off

Employee discount

Job summary

Schiaparelli in Costa Mesa, CA is seeking a Sales Supervisor to lead the boutique sales team, drive sales performance, and uphold brand standards. This on-site role emphasizes coaching, customer support, and operational oversight.

The position supports a dynamic environment with a focus on clienteling, training, and ensuring exceptional service at the point of sale. Start date is December 1, 2026, with competitive hourly wages and benefits.

Qualifications

• 3+ years of retail sales experience, with supervisory or leadership experience preferred.
• Proven ability to achieve sales goals and drive team performance.
• Strong interpersonal, customer service, and communication skills.

Responsibilities

• Lead by example in delivering exceptional customer service and building client relationships.
• Motivate the sales team to achieve boutique sales goals.
• Assist clients with product selection and styling recommendations.
• Foster client loyalty through personalized service and follow-up.
• Support recruitment, training, onboarding, and development of sales associates.
• Provide ongoing coaching and performance feedback.
• Maintain a positive, collaborative work environment.
• Assist with opening and closing procedures.
• Support inventory management, cash handling, and POS transactions.
• Keep the sales floor clean, organized, and visually appealing.

Skills

Retail sales

Supervisory experience

Customer service

Communication skills

Job description

Employment type: Full-time; non-exempt (hourly)

Anticipated start date: December 1st 2026

POSITION SUMMARY

The Sales Supervisor supports the day-to-day leadership of the boutique sales team, helping drive sales performance, deliver exceptional customer experiences, and uphold brand standards. This role serves as a key resource for team members by providing coaching, customer support, and operational oversight.

KEY RESPONSIBILITIES

• Lead by example in delivering exceptional customer service and building long-term client relationships.
• Support and motivate the sales team to achieve individual and boutique sales goals.
• Assist clients with product selection, styling recommendations, and purchase decisions.
• Foster client loyalty through personalized service and follow-up communications.
• Support the recruitment, training, onboarding, and development of sales associates.
• Provide ongoing coaching and performance feedback.
• Model professional behavior and create a positive, collaborative work environment.
• Assist with daily opening and closing procedures.
• Support inventory management, cash handling, and point-of-sale transactions.
• Maintain a clean, organized, and visually appealing sales floor.

PROFILE

• 3+ years of retail sales experience, with prior supervisory or leadership experience preferred.
• Proven ability to achieve sales goals and drive team performance.
• Strong interpersonal, customer service, and communication skills.
• Based on-site, South Coast Plaza, Costa Mesa, CA.

COMPENSATION

Hourly rate: $38.46 per hour

Target incentive: $32,000 per year

Benefits include medical coverage (UnitedHealthcare HMO or PPO, with 85% of employee-only premium covered by Schiaparelli), paid time off, and employee discount.

EQUAL OPPORTUNITY EMPLOYER

Schiaparelli is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, reproductive health decision-making, military or veteran status, or any other characteristic protected by federal, state, or local law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the California Fair Chance Act.

In accordance with California law, we do not ask applicants for their salary history.

Applicants who require a reasonable accommodation during the application or interview process may [e-mail].