Boutique Inventory & Operations Associate

Chloé; Houston (TX); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision

Health savings

401(k) with employer match

Paid time off

Volunteer days off

Job summary

Richemont in Houston is seeking an Inventory/Stock Clerk to maintain boutique operations, receive and manage merchandise inventory, and support the profitability of the boutique.

You will ensure stock accuracy, organize stockroom and on-floor stock, and coordinate deliveries, transfers, and returns, while complying with Richemont processes. The role requires strong customer service orientation, attention to detail, and good computer skills.

Qualifications

• Previous experience in retail sales; jewellery or high-end luxury product sales is preferred.
• Strong understanding of Customer Service needs and customer priorities.
• Ability to establish and maintain effective relationships with customers and gain their trust and respect.
• Excellent interpersonal, communication and computer skills are needed.
• Strong attention to detail with the ability to handle multiple tasks simultaneously.

Responsibilities

• Ensures permanent accuracy of stock in store and organizes weekly/monthly cycle counts.
• Ensures efficient organization of stockroom and on-the-floor stocks and supervises impeccable state at any time of the day.
• Ensures good reception of deliveries from central warehouse and controls upon reception.
• Manages and follows up on stock transfer between stores or stock sent for commercial activities.
• Organizes end of season returns.
• Participates in the morning team briefings and shares important operational information including daily deliveries and stock updates.
• Supports stock requests from team members.
• Shares inventory results, consignment issues and all other topics to finance team.
• Communicates with other stores on best practices and issues they may have encountered.
• Translates Chloe attitude of entrepreneurship, togetherness, excellence, creativity and positive impact.
• Responsible for the follow up and management of all shipping documents/ VAT DOCUMENTS.
• Supports the manager to formalize and update the operating procedures of the boutique (stocks, cash desk, security).
• Provides administrative support to the team in booking couriers, deliveries, transfers.
• Completes store supply orders.
• Supports the manager to ensure perfect compliance with Richemont processes.

Skills

Customer service

Interpersonal skills

Attention to detail

Multitasking

Communication

Inventory management

Job description

Richemont in Houston is seeking an Inventory/Stock Clerk to maintain boutique operations, receive and manage merchandise inventory, and support the profitability of the boutique.

You will ensure stock accuracy, organize stockroom and on-floor stock, and coordinate deliveries, transfers, and returns, while complying with Richemont processes. The role requires strong customer service orientation, attention to detail, and good computer skills.