Luxury Retail Operations & Inventory Specialist

Chloé; Costa Mesa (CA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) with employer match

Paid time off

Wellness reimbursement

Employee assistance program

Volunteer days off

Job summary

Chloé in Costa Mesa is seeking a dedicated Boutique Operations Associate to maintain inventory, support daily store functions, and contribute to profitable performance. You will oversee stock accuracy, coordinate deliveries, and assist the team in implementing Richemont procedures with a client-first mindset.

The role emphasizes strong customer service, attention to detail, and seamless collaboration with store teams.

Qualifications

• Experience in retail sales, preferably jewellery or luxury goods.
• Strong customer service focus and ability to build trust with clients.
• Excellent interpersonal and communication skills; detail oriented.

Responsibilities

• Maintain stock accuracy and conduct weekly/monthly cycle counts.
• Organize stockroom and on-the-floor stock, ensuring impeccable condition.
• Receive deliveries from central warehouse and verify on arrival.
• Manage stock transfers between stores and for commercial activities.
• Organize end-of-season returns.
• Assist in daily team briefings and share stock updates with the team.
• Assist with shipping documents and VAT documents.

Skills

Retail Sales

Customer Service

Interpersonal Communication

Computer Skills

Tools

POS Systems

Job description

Chloé in Costa Mesa is seeking a dedicated Boutique Operations Associate to maintain inventory, support daily store functions, and contribute to profitable performance. You will oversee stock accuracy, coordinate deliveries, and assist the team in implementing Richemont procedures with a client-first mindset.

The role emphasizes strong customer service, attention to detail, and seamless collaboration with store teams.