Boutique Operations Associate

Brobston Group; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Brobston Group in Houston is seeking a Boutique Operations Associate to maintain inventory accuracy and keep stockrooms organized while supporting efficient boutique operations. You will handle receiving, transfers, and administrative tasks in line with procedures.

Ideal candidates have retail or jewelry luxury experience, strong customer service, and the ability to multitask while standing for long periods and lifting items up to 20 lbs. This role requires attentiveness and teamwork.

Qualifications

• Retail experience required; jewelry or high-end luxury sales experience preferred.
• Strong customer service skills and ability to build relationships.
• Excellent interpersonal, communication, and computer skills.
• Strong attention to detail and ability to handle multiple tasks.
• Ability to stand for extended periods and lift up to 20 pounds regularly.

Responsibilities

• Maintain inventory accuracy; organize stockroom and floor stock.
• Receive and inspect deliveries; manage stock transfers and returns.
• Share inventory updates with boutique staff, other stores, and finance.
• Support operating procedures, shipping docs, courier bookings, and store supplies.

Skills

Retail experience

Customer service

Interpersonal skills

Computer skills

Attention to detail

Multitasking

Lifting up to 20 lbs

Tools

Computer proficiency

Job description

Summary

The Boutique Operations Associate maintains accurate inventory and organized stockroom and floor stock. The role supports efficient boutique operations through receiving, transfers, administrative tasks, and compliance with operating procedures.

Responsibilities

• Maintain inventory accuracy, conduct cycle counts, and organize stockroom and floor stock.
• Receive and inspect deliveries, manage stock transfers, and organize end-of-season returns.
• Share inventory updates and operational information with boutique staff, other stores, and the finance team.
• Support operating procedures, shipping documents, courier bookings, deliveries, and store supply orders.

Requirements

• Previous retail sales experience; jewelry or high-end luxury sales experience preferred.
• Strong understanding of customer service and the ability to build effective relationships.
• Excellent interpersonal, communication, and computer skills.
• Strong attention to detail and ability to handle multiple tasks.
• Ability to stand for extended periods and regularly lift boxes weighing up to 20 pounds.