Boutique Hotel Server — Craft Personal Guest Experiences

Kimpton Hotels & Restaurants; Miami (FL); On-site; USD 32,000 - 48,000; Full time

Job summary

Kimpton Hotels & Restaurants is seeking hospitality-focused team members for on-site service at our Miami location. You will provide outstanding guest experiences by knowing menu items, guiding guests through the dining journey, and delivering accurate orders with a friendly demeanor.

Join a culture that values personal connections, teamwork, and flexible scheduling. Training and opportunities to elevate guest experiences are available in a dynamic restaurant environment.

Qualifications

• 1 year of experience in a similar or supportive role preferred.
• Food Handler and Alcohol Awareness Certifications (if applicable).
• Ability to prioritize multiple tasks in a dynamic environment.
• Learn, retain, and present product, menu, and allergy information to guests.
• Knowledge of or ability to learn the restaurant POS system.

Responsibilities

• Provide guests with quality customer service by demonstrating knowledge of all menu items.
• Serve food and beverages to guests in a punctual, courteous, efficient and accurate manner.
• Act as an advocate for the restaurant and develop relationships with guests to encourage return visits.
• Greet and welcome guests and promptly attend to tables.
• Receive and take guest orders and process in POS quickly and accurately.
• Maintain product knowledge of food, wine, and beverage menu(s).
• Relay guest complaints to management and ensure a memorable experience.

Skills

Hospitality experience

Food handler cert

Alcohol awareness

Multitasking

POS knowledge

Communication

Guest service

Job description

Kimpton Hotels & Restaurants is seeking hospitality-focused team members for on-site service at our Miami location. You will provide outstanding guest experiences by knowing menu items, guiding guests through the dining journey, and delivering accurate orders with a friendly demeanor.

Join a culture that values personal connections, teamwork, and flexible scheduling. Training and opportunities to elevate guest experiences are available in a dynamic restaurant environment.