Boutique Hotel Sales Lead — Growth & Coaching

Kimpton Hotels & Restaurants; Charlotte (NC); On-site; USD 100,000 - 115,000; Full time

Job summary

Kimpton Hotels & Restaurants’ Tryon Park Hotel in Charlotte is seeking a sales professional to assist the Director of Sales & Marketing, lead assigned projects, and help drive group and corporate revenue. You will support the DOSM, mentor the sales team in their day-to-day activities, and contribute to achieving annual targets.

The role emphasizes relationship-building, proactive prospecting, and coordinating with hotel departments to deliver exceptional service.

Qualifications

• Bachelor's degree or equivalent experience preferred.
• 1–3 years of sales experience.
• Past participation in trade shows, conventions and promotional events within the hotel, industry, and customer organizations.
• Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism.
• Knowledge of CRM platform, Microsoft Office Suite, and Delphi is preferred.
• A self-starter with internal drive to excel.
• Able to evolve with Kimpton as we grow.
• Well organized, excellent attention to detail, with excellent follow-up and customer service skills.
• Must exude passion for leading and promote positivity throughout the department.

Responsibilities

• Provide a high level of exposure of the hotel in specific markets assigned by DOSM.
• Achieve a strong pace, meet and exceed individual assigned revenue goals.
• Develop and improve a continued relationship with key corporate accounts.
• Conduct sales calls locally or domestically using all resources provided by Kimpton.
• Develop and create exciting and memorable site inspections to accompany inventive and creative proposals.
• Solicit Group and Business Transient directly and jointly with your team through the preparation, execution, and completion of action plans.
• Prepare, construct, and present creative customer proposals and negotiate contracts on the hotel's behalf.
• Upon closing, coordinate and follow-up with the other hotel departments to ensure delivery of superior guest service.
• Provide departmental colleagues with proper communication that will enhance our ability to deliver exceptional service.
• Conduct outside sales calls to deliver new business and maintain existing business relationships.
• Provide coaching, mentoring, and training to your team as guided by the DOSM and Kimpton.
• Stay on top of property financial performance relative to budget and forecast.

Skills

Sales experience

Relationship-building

Communication

Education

Bachelor's degree or equivalent

Tools

CRM platform

Microsoft Office

Delphi

Job description

Kimpton Hotels & Restaurants’ Tryon Park Hotel in Charlotte is seeking a sales professional to assist the Director of Sales & Marketing, lead assigned projects, and help drive group and corporate revenue. You will support the DOSM, mentor the sales team in their day-to-day activities, and contribute to achieving annual targets.

The role emphasizes relationship-building, proactive prospecting, and coordinating with hotel departments to deliver exceptional service.