Boutique Hotel Manager — Luxury Experience Leader

FAENA; Miami Beach (FL); On-site; USD 120,000 - 180,000; Full time

Job summary

Faena's Casa Faena in Miami Beach seeks a Hotel Manager to serve as the senior operational and cultural leader, responsible for guest experience and day-to-day performance. The role oversees Rooms Operations including Front Office and Housekeeping, plus Front of House at Campo Casa Faena, with Front of House leadership reporting to the Hotel Manager.

The Hotel Manager acts as Faena's culture champion, bringing Faena's philosophy, creativity, and standards to life through employees and guests,

Responsibilities

• Provide leadership across Casa Faena operations to ensure a seamless, elevated guest experience.
• Oversee Rooms Operations (Front Office and Housekeeping) and Front of House at Campo Casa Faena.
• Champion Faena culture, values, and hospitality excellence across the team.
• Maintain property standards, safety, and regulatory compliance across the property.
• Lead with visibility, mentor leaders, and collaborate across departments to break down silos.

Job description

Faena's Casa Faena in Miami Beach seeks a Hotel Manager to serve as the senior operational and cultural leader, responsible for guest experience and day-to-day performance. The role oversees Rooms Operations including Front Office and Housekeeping, plus Front of House at Campo Casa Faena, with Front of House leadership reporting to the Hotel Manager.

The Hotel Manager acts as Faena's culture champion, bringing Faena's philosophy, creativity, and standards to life through employees and guests,