Culture-Driven Boutique Hotel Leader

Faena Hotels And Residences Llc; Miami Beach (FL); On-site; USD 120,000 - 150,000; Full time

Job summary

Faena Hotels And Residences Llc in Miami Beach seeks a Hotel Manager for Casa Faena, a flagship boutique property under the Faena District. You will lead day-to-day operations, ensure guest satisfaction, and drive the culture that defines Faena’s hospitality.

Responsibilities span Rooms, Campo Casa Faena, and guest experience, with emphasis on service excellence and brand standards. The role requires strong leadership, financial acumen, and the ability to manage across departments with a focus

Qualifications

• Bachelor's degree in Hospitality Management or related field preferred.
• 7+ years of progressive hotel leadership experience.
• Experience as Hotel Manager or similar senior role preferred.
• Strong Rooms Operations experience: Front Office & Housekeeping.
• Knowledge of hotel financials, budgeting, and cost controls.
• Ability to work a flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Provide senior operational leadership across Casa Faena to ensure an elevated guest experience.
• Oversee Rooms Operations (Front Office & Housekeeping) and Campo Casa Faena Front of House.
• Lead Food & Beverage operations for Campo Casa Faena in alignment with Casa Faena standards.
• Champion Faena culture, values, and service excellence.
• Manage financial performance, budgeting, labor, and cost controls.
• Develop and retain talent; lead performance reviews and coaching.
• Maintain property standards, safety, and regulatory compliance.
• Coordinate cross-department collaboration to deliver seamless guest journeys.

Skills

Leadership

Financial acumen

Guest relations

Coaching & development

Communication

Problem solving

Discretion & confidentiality

Education

Bachelor's degree in Hospitality Management or related field

Job description

Faena Hotels And Residences Llc in Miami Beach seeks a Hotel Manager for Casa Faena, a flagship boutique property under the Faena District. You will lead day-to-day operations, ensure guest satisfaction, and drive the culture that defines Faena’s hospitality.

Responsibilities span Rooms, Campo Casa Faena, and guest experience, with emphasis on service excellence and brand standards. The role requires strong leadership, financial acumen, and the ability to manage across departments with a focus