Fine Dining Supervisor

FAENA; Miami Beach (FL); On-site; USD 52,000 - 70,000; Full time

Job summary

Faena District Miami Beach is seeking a Fine Dining Supervisor to lead daily operations of our upscale dining outlets on site. You will ensure refined guest experiences, seamless table service, and adherence to Faena’s brand standards.

In this role you will supervise front-of-house teams, coordinate with culinary and bar staff, manage reservations, train staff, monitor food safety, and contribute to service improvements and special events to elevate the dining experience.

Qualifications

• Experience in fine dining or upscale F&B operations.
• Strong knowledge of menu offerings, wine service and luxury hospitality standards.
• Food safety and sanitation practices aligned with health codes.
• Proven customer service skills with diplomacy and guest focus.
• Experience in training and coaching front-of-house team members.
• Ability to stand long hours and work flexible nights and weekends.

Responsibilities

• Oversee daily operations of fine dining outlets and ensure high service standards.
• Supervise front-of-house teams and coordinate with culinary and bar teams.
• Manage reservations, seating plans, and guest feedback with timely resolutions.
• Assist with training, coaching, and shift reporting; support management initiatives.

Skills

Fine dining experience

FOH supervision

Customer service

Training and coaching

Team leadership

Food safety knowledge

POS systems

Reservation platforms

Communication skills

Flexibility with hours

Tools

POS systems

Reservation platforms

Job description

Company Description

Faena Group, founded by Alan Faena, creates holistic environments that blend luxury residences, hotels, art, and cultural spaces into distinctive destination landmarks. The company focuses on socially responsible projects and immersive cultural experiences that encourage personal expression and interaction. Since 2000, the group has led notable urban redevelopment, including transforming the docklands of Puerto Madero in Buenos Aires into a premier real estate destination. Building on its success in Argentina, Faena expanded globally with Faena District Miami Beach, a cultural epicenter that has sparked an artistic and cultural renaissance in Miami Beach. Team members at Faena are part of a dynamic, creative environment that values innovation, culture, and community impact.

Role Description

The Fine Dining Supervisor is a full-time, on-site role based at Faena District in Miami Beach, FL. This role oversees daily operations of fine dining outlets, ensuring high service standards, smooth table service, and a refined guest experience aligned with Faena’s brand and cultural vision. Responsibilities include supervising front-of-house teams, coordinating with the culinary and bar teams, managing reservations and seating plans, and responding to guest feedback in a timely, solutions-oriented manner. The supervisor supports training and coaching of team members, monitors food safety and hygiene practices, and assists with opening and closing procedures, shift reports, and basic administrative tasks. This position collaborates closely with management to implement service improvements, special events, and restaurant initiatives that elevate the overall dining experience.

Qualifications

• Demonstrated experience in fine dining or upscale Food & Beverage operations, with strong familiarity with menu offerings, wine service, and luxury hospitality standards.


• Solid understanding of Food Safety and sanitation practices, including adherence to health codes and safe food handling procedures.


• Proven Customer Service skills with the ability to anticipate guest needs, resolve issues diplomatically, and create memorable dining experiences.


• Experience in Training and coaching front-of-house team members, including onboarding, skills development, and performance feedback.


• Strong Team Leadership abilities, including organizing shifts, delegating tasks, motivating staff, and fostering a respectful, inclusive workplace.


• Excellent communication and interpersonal skills; ability to work collaboratively with culinary, bar, and management teams.


• Previous supervisory or lead role in hospitality or restaurant environments preferred.


• Ability to stand for extended periods, manage fast-paced service, and work flexible hours, including evenings, weekends, and holidays.


• Knowledge of POS systems and basic reporting; familiarity with reservation platforms is an advantage.


• Professional presentation and commitment to upholding Faena’s service and cultural standards; multilingual skills are a plus.