Boutique Hotel Front Desk Guest Specialist

Hotel Lucine; New Orleans (LA); On-site; USD 21,000 - 26,000; Part time

Job summary

The Warbler Hotel in New Orleans, LA is seeking a Guest Service Associate to join our front desk ahead of the September 2026 opening. This part-time role reports to the Guest Service Supervisor and offers hourly pay of $17.00 with non-exempt status.

You will welcome guests, manage reservations and guest accounts, handle inquiries and complaints, and work with Housekeeping, Engineering, and F&B to ensure a seamless guest experience.

Qualifications

• High school diploma or equivalent with relevant hospitality experience.
• Strong communication skills and composure under pressure.
• Flexible availability including nights, weekends, and holidays.
• Authorized to work legally in the United States.

Responsibilities

• Welcome and check in guests warmly and efficiently.
• Manage reservations, guest accounts, and PMS accuracy.
• Handle guest inquiries, requests, and complaints with follow-through.
• Build knowledge of the hotel, restaurant, bars, and neighborhood.
• Support Housekeeping, Engineering, and F&B to ensure seamless guest experience.

Skills

Customer service experience

Hospitality experience

Strong communication

Flexibility

Legal work authorization

Education

High school diploma or equivalent

Job description

The Warbler Hotel in New Orleans, LA is seeking a Guest Service Associate to join our front desk ahead of the September 2026 opening. This part-time role reports to the Guest Service Supervisor and offers hourly pay of $17.00 with non-exempt status.

You will welcome guests, manage reservations and guest accounts, handle inquiries and complaints, and work with Housekeeping, Engineering, and F&B to ensure a seamless guest experience.