Boutique Front Desk Guest Service Associate – New Orleans

Hotel Lucine; New Orleans (LA); Sur place; USD 19 000 - 28 000; Plein temps

Résumé du poste

The Warbler Hotel in New Orleans, LA is hiring a Guest Service Associate to welcome guests, manage reservations, and run the Front Desk ahead of our September 2026 opening. Reporting to the Guest Service Supervisor, you’ll help ensure a smooth guest experience from check-in through departure.

You’ll work flexible hours including nights, weekends, and holidays, collaborating with Housekeeping, Engineering, and F&B to maintain service excellence.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service or hospitality preferred.
• Strong communication skills and composure under pressure.

Responsabilités

• Welcome and check in guests with warmth and efficiency.
• Manage reservations, guest accounts, and PMS accuracy.
• Handle guest inquiries, requests, and complaints with follow-through.
• Build knowledge of the hotel, restaurant, bars, and surrounding neighborhood.
• Support housekeeping, engineering, and F&B to maintain a seamless guest experience.

Connaissances

Customer service

Hospitality experience

Communication skills

Flexibility

Formation

High school diploma or equivalent

Outils

Property management system (PMS)

Description du poste

The Warbler Hotel in New Orleans, LA is hiring a Guest Service Associate to welcome guests, manage reservations, and run the Front Desk ahead of our September 2026 opening. Reporting to the Guest Service Supervisor, you’ll help ensure a smooth guest experience from check-in through departure.

You’ll work flexible hours including nights, weekends, and holidays, collaborating with Housekeeping, Engineering, and F&B to maintain service excellence.