Boutique Hotel Front Desk Concierge

Kessler Collection; Saint Augustine (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

Kessler Hotels in Saint Augustine, FL, seeks a Front Office Agent to deliver attentive, courteous service from check-in through checkout, maximizing occupancy and revenue. You will handle guest inquiries, assist with reservations, and support smooth operations at the Casa Monica property.

Requirements include a high school diploma, hotel experience preferred, and solid computer skills. The role emphasizes effective communication, multitasking, and a welcoming demeanor for guests and colleagues

Qualifications

• High School diploma required.
• Experience in a hotel or related field preferred.
• Computer experience required.
• Must communicate effectively with guests and staff.
• Must be able to multitask and prioritize tasks.

Responsibilities

• Assist guests with check-in, check-out and inquiries.
• Balance and prepare shift paperwork.
• Maintain knowledge of room rates, packages and promotions.
• Operate Front Desk computer system efficiently.
• Promote hotel promotions and guest programs.

Skills

Customer service

Communication

Multitasking

Computer skills

Education

High school diploma

College coursework helpful

Tools

Front desk software

Job description

Kessler Hotels in Saint Augustine, FL, seeks a Front Office Agent to deliver attentive, courteous service from check-in through checkout, maximizing occupancy and revenue. You will handle guest inquiries, assist with reservations, and support smooth operations at the Casa Monica property.

Requirements include a high school diploma, hotel experience preferred, and solid computer skills. The role emphasizes effective communication, multitasking, and a welcoming demeanor for guests and colleagues