Guest Services Agent - Front Desk Concierge

Clermont Hampton Inn; Florida; On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Room discounts

Employee discounts

Job summary

Clermont Hampton Inn in Florida is seeking a Front Desk Associate to greet guests, register them efficiently, and ensure a smooth checkout while maintaining high service standards.

You will handle guest inquiries, input data into the system, process payments, balance the house bank, and assist with problem resolution to guarantee an exceptional stay. Prior hospitality is preferred; ability to communicate clearly in English required.

Qualifications

• High school diploma preferred.
• Prior hospitality experience preferred.

Responsibilities

• Greet guests and register them efficiently.
• Input guest information and prepare room assignments.
• Process payments and balance the house bank.
• Close guest accounts at checkout and ensure guest satisfaction.
• Handle guest inquiries and resolve issues to ensure an exceptional stay.

Skills

Customer service

Cash handling

Basic math

Communication skills

Hospitality experience

English proficiency

Education

High school diploma

Tools

Computer system

Job description

Clermont Hampton Inn in Florida is seeking a Front Desk Associate to greet guests, register them efficiently, and ensure a smooth checkout while maintaining high service standards.

You will handle guest inquiries, input data into the system, process payments, balance the house bank, and assist with problem resolution to guarantee an exceptional stay. Prior hospitality is preferred; ability to communicate clearly in English required.