Front Office Host — Luxury Resort Guest Care

Park Hyatt; Beaver Creek (CO); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Free room nights

Discounted room rates for guests and F

Free meals for staff

Onsite fitness center

401k with company match

Ski pass

Job summary

Park Hyatt Beaver Creek is seeking a Front Office Host to be one of the first and last contacts for guests, delivering personalized service in a fast-paced luxury setting. You will welcome guests, assist with check-in/check-out, and inform guests about hotel services and promotions.

Applicants should provide a warm, attentive guest experience, with strong communication and teamwork. Prior front desk or hospitality experience is preferred, and flexibility for weekends and holidays is expected.

Qualifications

• Genuine desire to care for others and create memorable guest experiences.
• Strong verbal and written communication skills.
• Ability to remain composed, welcoming, and attentive in a fast-paced environment.
• Strong attention to detail and a commitment to personalized service.
• Ability to work collaboratively as part of a team.

Responsibilities

• Greet guests and manage the registration and departure process.
• Communicate hotel services and promotions to guests.
• Ensure guests feel genuinely cared for throughout their stay.
• Process payment forms and handle transactions.
• Collaborate with colleagues across the hotel to deliver a seamless guest experience.

Skills

Guest service mindset

Verbal and written communication

Team collaboration

Attention to detail

Adaptability & flexibility

Job description

Park Hyatt Beaver Creek is seeking a Front Office Host to be one of the first and last contacts for guests, delivering personalized service in a fast-paced luxury setting. You will welcome guests, assist with check-in/check-out, and inform guests about hotel services and promotions.

Applicants should provide a warm, attentive guest experience, with strong communication and teamwork. Prior front desk or hospitality experience is preferred, and flexibility for weekends and holidays is expected.