Boutique Front Desk Pro for Alaska Hospitality

Hyatt; Anchorage (AK); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading hotel group is hiring a Front Desk Agent in Anchorage, Alaska. This role involves greeting guests, facilitating check-ins, and ensuring an exceptional stay. Candidates should have prior customer service experience, excellent communication skills in English, and proficiency in Microsoft Office. The boutique hotel environment values teamwork and a passion for hospitality. Flexibility for shifts, including nights and holidays, is necessary.

Qualifications

• Previous hotel or customer service experience is required.
• Excellent communication skills, including the ability to read and respond in English.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).

Responsibilities

• Greet and check in guests while ensuring all guest information is accurate.
• Assist guests in making and modifying reservations.
• Process guest payments, manage check‑outs, and settle outstanding accounts.

Job description

A leading hotel group is hiring a Front Desk Agent in Anchorage, Alaska. This role involves greeting guests, facilitating check-ins, and ensuring an exceptional stay. Candidates should have prior customer service experience, excellent communication skills in English, and proficiency in Microsoft Office. The boutique hotel environment values teamwork and a passion for hospitality. Flexibility for shifts, including nights and holidays, is necessary.