Boutique Fitness Club Concierge & Member Experience

Club Studio; Austin (TX); On-site; USD 17,000 - 19,000; Part time

Benefits offered by this job

Commissions

Health benefits

Career advancement

Job summary

Club Studio in Austin, TX is hiring a Front Desk Concierge to deliver a first-class member experience. You will greet guests, assist in our Cryotherapy/Recovery area, and lead tours that convert interest into memberships.

The role rewards strong communication, reliability, and teamwork, with a part-time schedule, in-person work, and opportunities for commissions and career advancement.

Qualifications

• Minimum 20 hours per week availability.
• Strong organizational and problem-solving abilities.

Responsibilities

• Deliver exceptional customer service.
• Be a great communicator.
• Assist members in Cryotherapy/Recovery area.
• Set personal daily goals.
• Help turnover laundry, fold and refill service areas.
• Provide meaningful tours of Club Studio that can result in a membership.
• Attend required meetings/trainings.
• Be timely, well dressed, and ready to work.
• Learn required skills to rebut objections positively.
• Continue fitness education.
• Enforce rules and regulations.
• Manage daily schedule to complete appointments and tasks.
• Present a healthy lifestyle and fitness professionalism.
• Understand club systems and policies and enforce them.
• Participate in club check on every shift and maintain cleanliness.

Skills

Excellent communication

Organizational skills

Problem solving

Job description

Club Studio in Austin, TX is hiring a Front Desk Concierge to deliver a first-class member experience. You will greet guests, assist in our Cryotherapy/Recovery area, and lead tours that convert interest into memberships.

The role rewards strong communication, reliability, and teamwork, with a part-time schedule, in-person work, and opportunities for commissions and career advancement.