Club Front Desk & Guest Services Concierge

ClubCorp (Invited); Austin (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical/dental/vision benefits

Life insurance

Disability insurance

401(k)

Paid time off

Job summary

Invited is seeking a Front Desk Staff member to deliver exceptional guest service at our Austin-area clubs. You will welcome members and guests, answer inquiries, manage reservations, and handle check‑in and check‑out with accuracy and a friendly attitude.

The role requires strong communication skills, the ability to multitask, and a professional demeanor suitable for a hospitality setting. Weekend availability is a plus and full-time opportunities may be available.

Qualifications

• High school diploma or equivalent.
• Preferred: experience in customer service or front desk at a golf/country club or fitness center.
• Strong interpersonal and communication skills, with a friendly and professional demeanor.
• Ability to handle multiple tasks and work in a fast-paced environment.

Responsibilities

• Greet members and guests with a warm, professional demeanor.
• Handle inquiries and provide information about club amenities, services, and events.
• Assist with special requests to ensure a positive experience.
• Manage check‑in and check‑out for members and guests.
• Verify membership status, collect fees, and issue access cards.
• Maintain accurate records of visits and transactions.
• Answer calls and emails, directing to appropriate departments.
• Schedule and confirm appointments or reservations for facilities.

Skills

Customer service

Communication

Multitasking

Education

High school diploma or equivalent

Tools

Reservation systems

Office equipment

Computers/telephones

Job description

Invited is seeking a Front Desk Staff member to deliver exceptional guest service at our Austin-area clubs. You will welcome members and guests, answer inquiries, manage reservations, and handle check‑in and check‑out with accuracy and a friendly attitude.

The role requires strong communication skills, the ability to multitask, and a professional demeanor suitable for a hospitality setting. Weekend availability is a plus and full-time opportunities may be available.