Retail Team Lead - Inspire Sales & Coffee Experience

Nestle SA; Lone Tree (CO); On-site; USD 31,000 - 44,000; Full time

Benefits offered by this job

Free Nespresso machine

Coffee product allowance

401k with Company match

Educational reimbursement

Health and mental wellness programs

DEI resource groups

Commuter benefits

Pet adoption reimbursement

Employee recognition program

Discounts at 2,000+ companies

Job summary

Nestlé Nespresso USA Park Meadows is seeking a Team Lead to elevate the customer journey through strong leadership and exceptional service. You will coach the team, partner with the Boutique Manager and Assistant Store Manager, and drive store performance in a fast-paced environment.

You will model hospitality, share product knowledge, run engaging tastings, and manage shifts. The role requires 2+ years leading sales in a high-volume retail setting, excellent communication, and flexibility to

Qualifications

• 2+ years of experience leading sales in a high-volume retail environment.
• Strong customer service orientation and ability to coach a team.
• Excellent communication, time management and analytical skills.

Responsibilities

• Drive results: act as manager on duty, coach the team to maximize store productivity and guest satisfaction.
• Maintain store standards: cleanliness, merchandising, inventory and cash processes with a focus on safety.
• Cultivate personalized coffee experiences and storytelling to highlight sustainability practices and build customer relationships.
• Inspire and develop team members through coaching and training to improve sales and service performance.
• Collaborate with colleagues in a fast-paced, cross-functional environment to implement innovative ideas.

Skills

Sales leadership

Customer service

Communication

Time management

Analytical skills

Job description

Nestlé Nespresso USA Park Meadows is seeking a Team Lead to elevate the customer journey through strong leadership and exceptional service. You will coach the team, partner with the Boutique Manager and Assistant Store Manager, and drive store performance in a fast-paced environment.

You will model hospitality, share product knowledge, run engaging tastings, and manage shifts. The role requires 2+ years leading sales in a high-volume retail setting, excellent communication, and flexibility to