Boutique Coffee Sales & Customer Experience Pro

Nestle SA; Walnut Creek (CA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Bonus eligibility

401k with company match

Healthcare coverage

Employee discounts

DE&I resource groups

Job summary

Nestlé Nespresso USA in Walnut Creek is seeking a Retail Sales Associate who welcomes customers and helps them discover their perfect coffee match. You will guide shoppers in our boutique, share product knowledge, and create an inviting, memorable experience.

The role includes training, teamwork, stock displays, shipments, and maintaining an elegant boutique. Pay is $21.00 per hour with bonus eligibility and a broad benefits package including 401k matching, health coverage, and employee

Qualifications

• You are a people person with strong customer service skills.
• Able to thrive in a fast-paced retail environment and adapt to changing needs.
• Punctual and available for open/close shifts, weekends and holidays.

Responsibilities

• Brand Advocate: share our mission and values in sustainability and recycling.
• Customer Obsessed: hospitality-focused and people-oriented.
• Greet and Engage: create a memorable experience for customers.
• Listen and Learn: understand needs and recommend coffee and machines.
• Product Knowledge and Promotions: offer tastings and display knowledge to grow sales.
• Team Collaboration and Respect: support teammates and maintain a cohesive environment.
• Operations and Safety: maintain boutique, assist with shipments, displays, and cleanliness.
• Training and Learning: participate in training to set you up for success.

Job description

Nestlé Nespresso USA in Walnut Creek is seeking a Retail Sales Associate who welcomes customers and helps them discover their perfect coffee match. You will guide shoppers in our boutique, share product knowledge, and create an inviting, memorable experience.

The role includes training, teamwork, stock displays, shipments, and maintaining an elegant boutique. Pay is $21.00 per hour with bonus eligibility and a broad benefits package including 401k matching, health coverage, and employee