Coffee Experience Specialist

Nestle SA; Santa Clara (CA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

401k with company match

Healthcare coverage

Employee discounts

Job summary

Nestlé Nespresso USA is looking for a Coffee Specialist/Sales Associate to be the welcoming face of our retail boutique. You will guide customers, help them discover their perfect coffee match, and create unforgettable moments with Nespresso.

You’ll support a high-energy team, learn coffee expertise, participate in tastings, and contribute to a welcoming, inclusive store culture. Training is provided and performance-based incentives are offered.

Qualifications

• Retail or cafe/service environment experience preferred.
• Strong communication and active listening skills.
• Ability to learn product knowledge quickly.

Responsibilities

• Greet customers and create a memorable in-store experience.
• Explain coffee options and help customers find their perfect match.
• Support store operations and maintain a clean, inviting boutique.
• Participate in tastings and promote products and promotions.
• Collaborate with team to reach sales and service goals.

Skills

Customer service

Hospitality

Punctual

Shift flexibility

Job description

Nestlé Nespresso USA is looking for a Coffee Specialist/Sales Associate to be the welcoming face of our retail boutique. You will guide customers, help them discover their perfect coffee match, and create unforgettable moments with Nespresso.

You’ll support a high-energy team, learn coffee expertise, participate in tastings, and contribute to a welcoming, inclusive store culture. Training is provided and performance-based incentives are offered.