Boutique Client Growth & Team Leader

brobstongroup.com - Jobboard; Boston (MA); On-site; USD 70,000 - 90,000; Full time

Job summary

brobstongroup.com - Jobboard seeks a Manager of Client Development in Boston, MA, responsible for delivering exceptional client experiences and driving boutique performance. The role includes coaching an in-store team and leading community initiatives to grow the client base.

Successful candidates will have a minimum of 5 years of relevant experience, excellent communication skills, and a passion for the brand. The position requires hands-on leadership with a flexible schedule including late nights, weekends, and some holidays.

Qualifications

• Minimum 5 years of related experience.
• Excellent communication and people leadership skills.
• Passion for the brand and commitment to delivering exceptional client experiences.

Responsibilities

• Coaching and inspiring team to deliver elevated client experiences.
• Fostering a positive working environment and culture of feedback.
• Leading the team using KPIs to drive performance.

Skills

Excellent communication skills

People leadership skills

Operational standards management

Customer service excellence

Foreign language skills

Education

Bachelor's degree

Job description

brobstongroup.com - Jobboard seeks a Manager of Client Development in Boston, MA, responsible for delivering exceptional client experiences and driving boutique performance. The role includes coaching an in-store team and leading community initiatives to grow the client base.

Successful candidates will have a minimum of 5 years of relevant experience, excellent communication skills, and a passion for the brand. The position requires hands-on leadership with a flexible schedule including late nights, weekends, and some holidays.