Boston Onsite IT Support Specialist — Contract

Motion Recruitment; Boston (MA); On-site; USD 74,000 - 80,000; Part time

Benefits offered by this job

Medical insurance

Vision insurance

Job summary

A prestigious university in Boston is urgently hiring an IT Support Specialist for a 3-month onsite contract. The role includes providing tier one support for user technologies, troubleshooting systems, and documenting resolutions. Candidates should have 2-5 years of IT help desk experience and strong communication skills. This position offers a competitive salary range and the potential for contract extension.

Qualifications

• 2-5 years demonstrated successful IT help desk support.
• Strong interpersonal and communication skills.
• Experience troubleshooting tier one Mac and Windows OS.

Responsibilities

• Provide primary tier one telephone and remote support for user technologies.
• Process work in queued ticketing system and document resolutions.
• Diagnose and resolve computer-related issues.

Skills

IT help desk support

Strong interpersonal skills

Troubleshooting Mac and Windows OS

Job description

A prestigious university in Boston is urgently hiring an IT Support Specialist for a 3-month onsite contract. The role includes providing tier one support for user technologies, troubleshooting systems, and documenting resolutions. Candidates should have 2-5 years of IT help desk experience and strong communication skills. This position offers a competitive salary range and the potential for contract extension.