Boston Office Operations Leader & Culture Builder

groundcover; Boston (MA); On-site; USD 85,000 - 125,000; Full time

Job summary

groundcover is seeking a Workplace & Office Operations Manager for our Boston office. You will be the operational heartbeat, owning the end-to-end office experience, vendor relationships, and space management.

As we scale, you will help define how we work and shape the culture of a fast-growing cloud-native observability company. You will manage daily facilities operations, budgets, and events, collaborating with Sales, People, and Finance to ensure a productive and engaging workplace for 60+

Qualifications

• 3–5 years of office management or workplace operations experience.
• Ability to own initiatives and operate in ambiguity.
• Strong vendor negotiation and relationship management.
• Excellent interpersonal skills and reliability.
• Experience coordinating onboarding or events is a plus.

Responsibilities

• Run daily office operations across facilities, supplies, vendor relationships, and building management.
• Own the office budget and vendor contracts for services.
• Negotiate with service providers and manage lease-related relationships.
• Coordinate onboarding logistics, team meals, and offsites.
• Ensure health and safety standards and act as point of contact for security and emergency protocols.
• Partner with VP of Sales, People, and Finance to align operations with headcount and culture plans.
• Foster Boston office culture through all-hands support and events.

Skills

Office management

Vendor management

Cross-functional collaboration

Operational budgeting

Onboarding/events coordination

Job description

groundcover is seeking a Workplace & Office Operations Manager for our Boston office. You will be the operational heartbeat, owning the end-to-end office experience, vendor relationships, and space management.

As we scale, you will help define how we work and shape the culture of a fast-growing cloud-native observability company. You will manage daily facilities operations, budgets, and events, collaborating with Sales, People, and Finance to ensure a productive and engaging workplace for 60+