Bookseller & Customer Experience Specialist

Books A Million; Longview (TX); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Competitive compensation

Health & Wellness

Financial protection

Retirement savings

Paid time off

Employee discounts

Employee assistance program

Job summary

Books-A-Million in Longview, TX, is looking for a friendly Bookseller to deliver exceptional customer service, greet customers, answer questions, and assist with orders at the register. You will promote store programs and help customers find books and merchandise.

This role requires reliability, basic computer and cash register skills, and the ability to multi-task in a busy retail environment. A positive attitude and strong teamwork are essential.

Qualifications

• Must be 16 years of age or older.
• Successful completion of all required background screenings.

Responsibilities

• Provides customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering.
• Sales of all products and promotion of point of sale initiatives including Membership programs, Magazine for Millionaires program, Educator programs, and other company-sponsored programs.
• Balances cash drawer following each register shift within allowable variances as identified in the Loss Prevention Policy.
• Delivers and places product on the sales floor in accordance with merchandising guidelines and timelines.
• Recovers the sales floor during each shift, including, but not limited to picking up items, shelving books and product, straightening bookshelves and tables, and store housekeeping tasks as required.
• Protects company assets by adhering to all loss prevention standards and acting with integrity in all transactions.
• Other duties as assigned including, but not limited to assisting in other departments, receiving shipments, small fixture assembly and maintenance, assisting with inventory, and restroom cleanliness.

Skills

Interpersonal skills

Self-management

Strong verbal and written comm.

Ability to multi-task

Previous retail sales experience

Computer and cash register skills

Education

16 years of age or older

Successful completion of background screenings

Job description

Books-A-Million in Longview, TX, is looking for a friendly Bookseller to deliver exceptional customer service, greet customers, answer questions, and assist with orders at the register. You will promote store programs and help customers find books and merchandise.

This role requires reliability, basic computer and cash register skills, and the ability to multi-task in a busy retail environment. A positive attitude and strong teamwork are essential.