Bookseller & Customer Experience Specialist

Books A Million; Cuyahoga Falls (OH); On-site; USD 12,000 - 18,000; Part time

Job summary

Books A Million in Ohio is seeking a friendly bookseller to provide exceptional customer service and assist customers with questions and orders while handling cashier duties.

You will promote store products, participate in membership and educator programs, and help maintain merchandising standards on the sales floor. Ability to stand for long periods and multi-task is valued, with a focus on accuracy and team collaboration.

Qualifications

• Must be 16 years of age or older.
• Successful completion of all required background screenings.
• Strong verbal and written communication skills.

Responsibilities

• Greets customers and provides high level customer service; assists with questions and orders; handles cashiering.
• Promotes products and participates in POS initiatives like Membership and Educator programs.
• Balances cash drawer after each shift in accordance with policy.
• Delivers and shelves products according to merchandising guidelines.
• Maintains sales floor during shifts by tidying shelves and housekeeping.
• Protects company assets by adhering to loss prevention standards.
• Assists in other departments, receives shipments, and helps with inventory and store cleanliness.

Skills

Interpersonal Skills

Self-Management

Job description

Books A Million in Ohio is seeking a friendly bookseller to provide exceptional customer service and assist customers with questions and orders while handling cashier duties.

You will promote store products, participate in membership and educator programs, and help maintain merchandising standards on the sales floor. Ability to stand for long periods and multi-task is valued, with a focus on accuracy and team collaboration.