Bookseller & Customer Experience Pro

Books A Million; Plano (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive Compensation

Health & Wellness

Financial Protection

Retirement Savings

Paid Time Off

Employee Discounts

Employee Assistance Program

Job summary

Books-A-Million's 2nd & Charles store in Plano, TX is hiring for an Associate who loves books and thrives on helping customers on the sales floor and at the register. This hourly role emphasizes customer experience, product knowledge, and teamwork in a fast-paced retail setting.

You will greet customers, assist with finding items, participate in merchandising, and support other departments such as buyback while maintaining a clean, welcoming store environment.

Qualifications

• High school diploma or equivalent required.
• Customer service experience required.
• Must be 18 years of age or older.

Responsibilities

• Welcome customers and assist with finding products; process transactions accurately and quickly.
• Drive sales by recommending products and highlighting benefits and store programs.
• Maintain engaging displays and clean, organized shelves in a fast-paced retail environment.
• Assist with inventory, merchandising, and cross-department support as needed.

Skills

Customer service

Cashier transactions

Education

High school diploma or equivalent

Job description

Books-A-Million's 2nd & Charles store in Plano, TX is hiring for an Associate who loves books and thrives on helping customers on the sales floor and at the register. This hourly role emphasizes customer experience, product knowledge, and teamwork in a fast-paced retail setting.

You will greet customers, assist with finding items, participate in merchandising, and support other departments such as buyback while maintaining a clean, welcoming store environment.