Booking Coordination Specialist

Blue Magnolias; Greenville (SC); Remote; USD 42,000 - 60,000; Full time

Benefits offered by this job

Fully remote

Comprehensive onboarding

Professional tools

Education opportunities

Ongoing development

Supportive team

Job summary

Blue Magnolias is seeking an organized Booking Coordination Specialist to assist clients with researching options, coordinating arrangements, and managing booking details from initial request through confirmation.

The ideal candidate will research accommodations, transportation, activities, and related services, communicate with clients, and manage multiple requests with high accuracy in a fully remote setting.

Qualifications

• Strong organizational skills and meticulous attention to detail.
• Excellent written and verbal communication.
• Customer-focused mindset with a service orientation.
• Proficient online research and data gathering.
• Comfort with learning new web-based platforms and systems.
• Ability to manage multiple requests and deadlines effectively.
• Experience in customer service, hospitality, booking, or coordination is helpful but not required.

Responsibilities

• Communicate with clients to understand requests and preferences.
• Research accommodations, transportation, activities, and related services.
• Coordinate booking and reservation details from initial inquiry to confirmation.
• Review availability and present relevant options.
• Verify names, dates, and information for accuracy and provide confirmations.
• Assist with modifications and special requests and maintain records.
• Follow up on outstanding information and upcoming arrangements.
• Coordinate with service providers as needed and maintain professional communications.

Skills

Organization

Attention to detail

Communication

Research skills

Web-based systems

Prioritization

Customer focus

Job description

We are looking for an organized and detail-oriented Booking Coordination Specialist to assist clients with researching options, coordinating arrangements, and managing booking details from initial request through confirmation.

The ideal candidate is comfortable researching information, communicating with clients, and managing multiple requests while maintaining a high level of accuracy.

Key Responsibilitie s

• Communicate with clients to understand their requests and preferences
• Research accommodations, transportation, activities, and related services
• Coordinate booking and reservation details
• Review availability and relevant options
• Verify names, dates, and other important information for accuracy
  Provide clients with confirmations and updates
• Assist with modifications and special requests
• Maintain accurate booking records and documentation
• Follow up on outstanding information and upcoming arrangements
• Communicate with service providers as necessary
• Provide professional client support throughout the process

Qualifications

• Excellent organization and attention to detail
• Strong written and verbal communication
• Customer-focused mindset
• Good online research skills
• Comfortable learning web-based systems and platforms
• Ability to prioritize multiple requests and deadlines.
• Strong problem-solving and follow-up skills
• Previous customer service,
• hospitality,
• booking, or coordination experience is helpful but not required

Position Highlights

• Fully remote work environment
• Comprehensive onboarding and training
• Access to professional tools and resources
• Ongoing education and development
• Continuing training opportunities
• Supportive team environment