Leisure Booking Coordinator

Duquesa Travel Group; Orlando (FL); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Fully remote environment

Structured onboarding

Ongoing education

Team support

Job summary

Duquesa Travel Group is seeking a detail-oriented Leisure Booking Coordinator to research and coordinate leisure reservations from initial request through confirmation. You will gather client preferences, compare options, and communicate clear confirmations while maintaining organized records.

The ideal candidate enjoys research, client interaction, and keeping important details organized with a focus on high-quality service in a fully remote role. Training and ongoing development are provided.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational abilities.
• High attention to detail and accuracy.
• Comfortable researching options online.
• Ability to prioritize multiple client requests.
• Comfortable learning digital systems and online platforms.
• Reliable, professional and responsive.
• Experience in customer service, hospitality or reservations is helpful but not required.

Responsibilities

• Gather information regarding client preferences and requests.
• Research available accommodations, activities, transportation, and related options.
• Assist with coordinating booking arrangements.
• Review reservation information for accuracy.
• Communicate confirmations and important details to clients.
• Assist with adjustments, modifications and special requests.
• Maintain organized booking records and client information.
• Follow up when additional information is required.
• Communicate with suppliers and service providers as needed.
• Provide timely and professional client support.

Skills

Communication skills

Organization

Research skills

Customer service orientation

Attention to detail

Multitasking

Job description

We are looking for a detail-oriented Leisure Booking Coordinator to assist clients with researching and coordinating leisure-related reservations and services. This role involves understanding individual preferences, reviewing available options, and helping organize arrangements from initial request through confirmation.

The ideal candidate enjoys research, customer interaction, and keeping important details organized.

Key Responsibilities

• Gather information regarding client preferences and requests
• Research available accommodations, activities, transportation, and related options
• Assist with coordinating booking arrangements
• Review reservation information for accuracy
• Communicate confirmations and important details to clients
• Assist with adjustments, modifications, and special requests
• Maintain organized booking records and client information
• Follow up when additional information is required
• Communicate with suppliers and service providers as needed
• Provide timely and professional client support

Qualifications

• Excellent communication and interpersonal skills
• Strong organizational abilities
• High attention to detail and accuracy
• Comfortable researching options online
• Ability to prioritize multiple client requests
• Comfortable learning digital systems and online platforms
• Reliable, professional, and responsive
• Previous experience in customer service, hospitality, reservations, or a related field is helpful but not required

Position Highlights

• Fully remote environment
• Structured onboarding and training
• Ongoing education and skill development
• Access to professional systems and resources
• Continuing learning opportunities
• Team support