Boise Auto Service Manager: Lead Growth & Team

Hailey Auto Clinic; Boise (ID); Presencial; USD 135.000 - 165.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Growth opportunities

Weekdays schedule

Benefits package

Training & certifications

Modern tools

Descripción de la vacante

Western Auto Service in Boise seeks a Service Manager to lead growth and develop a high-performing team. You will own metrics, coach staff, and implement tech-forward processes to elevate front-counter operations and the customer experience.

Applicants should demonstrate a proven track record in automotive service leadership, with strong organizational skills, modern software usage, and a drive to continuously improve the shop.

Formación

• A leader’s mindset.
• Serious organization (a must).
• Up-to-date tech and AI skills (a must).
• Coachable and collaborative.
• A learner’s drive.
• 3+ years as a service advisor or service manager in automotive repair.
• A track record you can talk numbers on: ARO, car count, gross profit, close rate.
• Enough mechanical knowledge to explain a repair clearly and earn a tech’s respect.
• A valid driver’s license.

Responsabilidades

• Grow the store: own car count, ARO, gross profit, margins and comebacks. Track and improve numbers daily.
• Develop every person in the building through coaching, daily huddles, and training as the team expands.
• Take massive action daily to fix bottlenecks and improve shop flow.
• Master Tekmetric and related shop systems; maintain clean estimates, notes, and inventory.
• Leverage digital inspections, online scheduling, customer texting and AI tools to save time.
• Own the customer experience from greeting to delivery, ensuring understanding and trust.
• Sell with integrity by walking customers through inspections and explaining repairs clearly.
• Run the shop flow: dispatch work, manage schedules, keep techs productive.

Conocimientos

Leadership mindset

Organizational discipline

Tech & AI proficiency

Coachable & collaborative

Learner's drive

Automotive service management

Driver's license

Herramientas

Tekmetric

Google Workspace

ChatGPT/Claude

Descripción del empleo

Western Auto Service in Boise seeks a Service Manager to lead growth and develop a high-performing team. You will own metrics, coach staff, and implement tech-forward processes to elevate front-counter operations and the customer experience.

Applicants should demonstrate a proven track record in automotive service leadership, with strong organizational skills, modern software usage, and a drive to continuously improve the shop.