Parts Sales Manager — Lead Team & WOW Customer Service

AutoZone, Inc.; Caldwell (ID); On-site; USD 52,000 - 76,000; Full time

Job summary

AutoZone is seeking a Parts Sales Manager to drive sales, lead a high-performing team, and deliver WOW! Customer Service in our Caldwell, ID store.

Under the Store Manager, you’ll supervise, train, and develop staff, while ensuring efficient store operations and strong customer relations. You’ll bring leadership integrity, bilingual communication (Spanish/English), and ASE certification as assets; prior automotive retail experience preferred; flexible full-time schedule including mornings,

Qualifications

• Demonstrates integrity, decision‑making and strong leadership abilities.
• Full‑time flexible schedule including mornings, nights, weekends, and overtime.
• Exceptional communication in Spanish and English.
• Previous automotive retail experience.
• ASE Certification.

Responsibilities

• Assist in supervising, training, and developing staff.
• Maintain clear, effective interactions with customers and employees.
• Monitor sales goals, inventory accuracy, and performance standards.
• Follow store procedures, manage inventory, cash handling, shrink control.
• Collaborate with store and commercial department leaders to ensure service excellence.
• Lead efforts to exceed sales targets and optimize inventory.
• Enforce PPE use and uphold safety standards.
• Support commercial and hub departments to meet customer needs.
• Resolve customer concerns and store issues promptly.

Skills

Leadership

Communication

Metrics mindset

Process orientation

Teamwork

Parts sales

Inventory management

Safety & compliance

Commercial accounts

Problem solving

Job description

AutoZone is seeking a Parts Sales Manager to drive sales, lead a high-performing team, and deliver WOW! Customer Service in our Caldwell, ID store.

Under the Store Manager, you’ll supervise, train, and develop staff, while ensuring efficient store operations and strong customer relations. You’ll bring leadership integrity, bilingual communication (Spanish/English), and ASE certification as assets; prior automotive retail experience preferred; flexible full-time schedule including mornings,