Body Shop Receptionist/Clerk

Jim Burke Ford Lincoln; Bakersfield (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

401(K) Retirement Plan

Paid Vacation

Paid Holidays

Paid Sick Time

Company-Paid Life Insurance

Generous Discounts on Sales/Service/R—

Job summary

Jim Burke Ford Lincoln in Bakersfield, CA is seeking a Body Shop Receptionist to greet customers, answer questions, and handle basic accounting and office tasks. The ideal candidate has at least two years of related experience and strong interpersonal and computer skills, with Spanish helpful.

The role requires detailed, customer-focused work and a professional demeanor. Work hours are Monday–Friday, 8:00am–5:00pm, with opportunities to grow within a top California Ford dealer.

Qualifications

• Two years of progressive and relevant experience.
• Strong problem-solving and analytical skills.
• Highly professional and dependable.
• Strong computer and internet skills, including Microsoft Office suite.
• Strong attention to detail and interest in accuracy.
• Excellent interpersonal skills for interacting professionally with customers, vendors, and staff.
• Clean DMV record.

Responsibilities

• Greets all customers in a warm, sincere, and helpful manner.
• Manages inbound phone inquiries and routes calls accordingly.
• Performs clerical/office tasks, basic accounting, scheduling appointments, maintaining records, sending bills, answering phones, ordering supplies, etc.
• Performs all duties in a manner to ensure a positive customer experience.
• Uses a computer for most duties.
• Performs other duties as assigned

Skills

Customer service

Interpersonal skills

Attention to detail

Problem-solving

Tools

Microsoft Office

Job description

Job Description

We are looking for a highly engaged person who has a passion for customer service for our Body Shop customers. The Receptionist will greet customers, help them with their basic repair process questions, perform accounting and general office functions,

Job Description

We are looking for a highly engaged person who has a passion for customer service for our Body Shop customers. The Receptionist will greet customers, help them with their basic repair process questions, perform accounting and general office functions,

The ideal candidate has at least two years of work experience in a similar role. Candidates must have excellent interpersonal skills, basic accounting skills and strong computer skills with Microsoft Office Suite. Spanish speaking helpful.

Responsibilities

• Greets all customers in a warm, sincere, and helpful manner
• Manages inbound phone inquiries and routes calls accordingly
• Performs clerical/office tasks, basic accounting, scheduling appointments, maintaining records, sending bills, answering phones, ordering supplies, etc.
• Performs all duties in a manner to ensure a positive customer experience
• Uses a computer for most duties
• Performs other duties as assigned

Qualifications

• Two years of progressive and relevant experience
• Strong problem-solving and analytical skills
• Highly professional and dependable
• Strong computer and internet skills, including Microsoft Office suite
• Strong attention to detail and interest in accuracy
• Excellent interpersonal skills for interacting professionally with customers, vendors, and staff
• Clean DMV record

Company Description

Become a member of a winning team that offers growth opportunities, excellent earning potential, and leadership that fosters engaged team members. Jim Burke Ford Lincoln is one of the top five Ford dealers in California and a recipient of the Ford Motor Company President’s Award—the highest honor bestowed upon a dealership. The dealership corporation was founded in 1913 and is one of the oldest in the nation. With almost 300 employees, our vision of “Building lasting relationships” has become the cornerstone of everything we do.

We are always looking for talented, self-motivated individuals to join our team.

Benefits

• An AWESOME place to work!
• Medical Insurance
• Dental Insurance
• 401(K) Retirement Plan
• Paid Vacation
• Paid Holidays
• Paid Sick Time
• Company-Paid Life Insurance
• Generous Discounts on Sales/Service/Rental
• Voluntary Benefits
• Paid Training
• Uniforms (For applicable position)

Body Shop Receptionist1

Work Schedule is Monday - Friday, 8:00am - 5:00pm