Body Shop Advisor - Customer Care & Estimates

CSM Companies, Inc. - Kenworth; Corpus Christi (TX); On-site; USD 36,000 - 45,000; Full time

Job summary

French Ellison Truck Center in Corpus Christi, TX seeks a Body Shop Advisor to provide exceptional customer service and coordinate body shop repairs. You will create positive first impressions, handle inquiries, and work with the shop foreman to schedule repairs.

The role requires strong communication, writing, and computer skills, with the ability to work up to long hours as needed and manage multiple tasks in a dealership environment.

Qualifications

• Good writing and communication skills.
• Sufficient computer skills.
• Ability to sit, stand, bend, kneel, stoop and lift/move up to 75 lbs.

Responsibilities

• Open and manage body shop work orders and communicate with customers.
• Discuss service issues with customer and create an accurate description of service problems and requests.
• Maintain communication with customer during the repair process and explain payment requirements.

Skills

Communication

Customer service

Computer skills

Physical stamina

Sales ability

Job description

French Ellison Truck Center in Corpus Christi, TX seeks a Body Shop Advisor to provide exceptional customer service and coordinate body shop repairs. You will create positive first impressions, handle inquiries, and work with the shop foreman to schedule repairs.

The role requires strong communication, writing, and computer skills, with the ability to work up to long hours as needed and manage multiple tasks in a dealership environment.