BODY SHOP ADVISOR

Premier Leasing & Rental; Corpus Christi (TX); On-site; USD 38,000 - 62,000; Full time

Job summary

French Ellison Truck Center in Corpus Christi, TX seeks a Body Shop Advisor with strong customer service and communication skills to join a growing dealer group. The role requires coordinating with the shop foreman, preparing written estimates, and guiding customers through the repair process.

Ideal candidates will have dealership experience, comfortable handling long days, and the ability to explain service needs and payment expectations clearly to customers.

Qualifications

• Experience in a dealership environment handling customer interactions.
• Willingness to work up to 12 hours per day as needed.
• Ability to explain service issues and estimates clearly.
• Good writing and communication skills for customer communication.
• Sufficient computer skills to access work orders and documentation.
• Physical ability to stand, lift up to 75 lbs and operate in varying weather.
• Flexibility to extend hours and adapt to shop workflows.

Responsibilities

• Create a positive initial contact with body shop customers.
• Ensure all body shop calls are handled professionally and expediently.
• Work with shop foreman to schedule repairs.
• Send professional estimates including parts and labor to customers.
• Open and close repair orders, maintaining accurate service descriptions.
• Maintain communication with customer during repair process.

Skills

Dealership environment

Weather exposure

Long hours

Customer interaction

Writing and communication

Computer skills

Physical ability

Flexibility to extend hours

Job description

French Ellison Truck Center, located in Corpus Christi, TX, is currently seeking a talented individual for a Body Shop Advisor position. This position is ideal for someone with related experience, effective communication skills, and the ability to work well under pressure. This is a great opportunity to join a growing and successful dealer group.

• Body Shop
• Corpus Christi, TX
• Posted 1 week ago

Primary Duties

• Create a positive initial contact with body shop customers
• Ensure that all body shop phone calls are handled professionally and expediently
• Work closely with shop foreman to schedule repairs
• Perform additional duties as required by the Body Shop Manager
• Perform all required tasks in accordance with company Standard Operating Procedures
• Send professional Estimates to include parts and labor to customers

Duties

• Open work orders
• Discuss service issues with customer and create an accurate description of customer’s service problems and requests
• Determine method of payment and explain payment requirements to customer before work commences
• Maintain communication with customer as necessary during the repair process
• Maintain complete knowledge of OEM and vendor warranties
• Close repair orders
• All other duties as assigned

Qualifications

• Ability to work in a dealership environment with frequent exposure to weather elements
• Willingness and ability to work up to 12 hours per day as required
• Ability to sell body shop wor
• Ability to work with customers in a variety of situations
• Good writing and communication skills
• Sufficient computer skills
• Ability to sit, stand, bend, kneel, stoop and lift/move up to 75 lbs. on a regular basis
• Ability to work in an environment to include 8-12 hour days, and flexibility to extend working hours when necessary