Body Shop Advisor

Beaman Toyota; Nashville (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k with match

Paid Vacation/Holidays

Accrued PTO

Employee discounts

Job summary

Beaman Toyota Collision Center is seeking Collision Center Advisors to join our award-winning, high-volume service team. The role involves greeting customers, assessing vehicle damage, and preparing accurate estimates while coordinating with insurance providers.

We offer a structured workweek Monday through Friday with opportunities for training and advancement within Hudson Automotive Group, a multi-state dealer network.

Qualifications

• Previous Customer Service Experience Required
• Previous Body Shop Estimator Experience Preferred

Responsibilities

• Greets customers in a timely, friendly manner and obtains vehicle information.
• Writes up customer's vehicle problems accurately and clearly on repair order.
• Walks around the vehicle with customer as needed to confirm the damages and prior damage.
• Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
• Provides a complete and accurate written cost estimate for labor and parts.
• Verifies Insurance claim information before starting repairs.
• Checks on progress of repair throughout the process daily.

Skills

Customer service experience

Body shop estimator experience

Job description

Beaman Toyota Collision Center, a Hudson Automotive Company, is actively seeking Collision Center Advisors to join our award-winning, high-volume service team.Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 50 dealerships and more than 4,000 employees throughout 8 States concentrated in the Southeast.Why choose Beaman Toyota Collision Center and Hudson Automotive Group? Monday - Friday No Weekends Consistent High Work Volume Company Funded Specialty TrainingPrevious Customer Service Experience RequiredPrevious Body Shop Estimator Experience PreferredOther Benefits we offer:Medical, Dental, Vision InsuranceLife Insurance401k with matchPaid Vacation/HolidaysAccrued PTOEmployee development through training and advancement opportunitiesEmployee discounts on products & servicesBalanced work scheduleQualifications:Taking pictures of the vehicles.Schedules service appointments.Greets customers in a timely, friendly manner and obtains vehicle information.Writes up customer's vehicle problems accurately and clearly on repair order.Walks around the vehicle with customer as needed to confirm the damages and prior damage.Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.Provides a complete and accurate written cost estimate for labor and partsVerifies Insurance claim information before starting repairs.Verifies Payments and proper documentation from the Insurance Co.Checks on progress of repair throughout the process daily.Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina.We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.