Boating Retail Operations Leader

West Marine; Nags Head (NC); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Medical/dental/vision

401k

Paid time off

Job summary

West Marine is seeking a supervisory store role in North Carolina with responsibilities for coaching Crew Members, delivering exceptional customer service, and achieving annual sales goals. This position emphasizes leadership, inventory accuracy, pricing audits, and safety compliance to uphold brand standards.

The role requires willingness to work nights, weekends, and holidays as needed, with opportunities to impact customer experience and loyalty.

Qualifications

• Excellent verbal and written skills are required.
• Strong customer service and sales capabilities.
• Attention to detail and effective time management.

Responsibilities

• Lead and develop the team to ensure excellent store operations.
• Engage customers to meet boating needs and drive sales.
• Plan and drive store performance to meet business goals.

Skills

Customer service

Sales skills

Leadership

Time management

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

West Marine is seeking a supervisory store role in North Carolina with responsibilities for coaching Crew Members, delivering exceptional customer service, and achieving annual sales goals. This position emphasizes leadership, inventory accuracy, pricing audits, and safety compliance to uphold brand standards.

The role requires willingness to work nights, weekends, and holidays as needed, with opportunities to impact customer experience and loyalty.