Boating Retail Lead: Lead, Sell, Delight Customers

West Marine; Morehead City (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Paid time off

Job summary

West Marine in Morehead City, NC is seeking a Sales Lead to drive store performance and guest service. Under general supervision, you will plan, coordinate, and manage daily operations while delivering high-level customer service and achieving annual sales goals.

You will supervise crew, train staff, handle transactions, and develop strategies to grow sales and loyalty programs. The role requires leadership, strong communication, attention to detail, and the ability to work nights, weekends, and

Qualifications

• Excellent customer service and sales skills.
• Ability to meet deadlines and manage time.
• Strong leadership and training capabilities.
• Experience in retail operations.
• Knowledge of inventory control.

Responsibilities

• Lead store operations and customer service.
• Drive sales and achieve goals.
• Oversee omni-channel fulfillment.
• Manage cash register and transactions.
• Train and recruit crew members.
• Ensure safety compliance.

Skills

Customer service

Sales leadership

Communication

Time management

Problem solving

Supervisory

MS Office

Education

High school diploma or equivalent

Tools

MS Office

Job description

West Marine in Morehead City, NC is seeking a Sales Lead to drive store performance and guest service. Under general supervision, you will plan, coordinate, and manage daily operations while delivering high-level customer service and achieving annual sales goals.

You will supervise crew, train staff, handle transactions, and develop strategies to grow sales and loyalty programs. The role requires leadership, strong communication, attention to detail, and the ability to work nights, weekends, and